Privacy Policy
Date of Last Revision: November 7th, 2021
Who We Are
Front2Back Music, Inc. is a music publishing company and can be found at www.Front2BackMusic.com. At Front2Back, we care about your privacy and handle all user and client data with the utmost respect.
Please read carefully through all sections of this Privacy Policy. This Privacy Policy covers our treatment of Personal Data that we collect through your requests, ordering, access and use of the Site and the Services provided on the Site. This policy does not apply to the practices of companies that we do not own and/or control or to people that we do not employ or manage.
This Privacy Policy may be changed by us from time to time and the governing version will be posted on the Site. Please review this Privacy Policy on a regular basis as your use of the Site will be governed by the then-current Privacy Policy.
At Front2Back Music, we will always ensure that we have a lawful and necessary basis for processing your Personal Data.
Notice to California residents
Except as expressly identified below, we do not disclose a user’s personal data to any third-party for such third-party’s direct marketing purposes.
Thus, under California Civil Code Sections 1798.80-1798.84, Front2Back has no obligation to a California resident to provide further information regarding Front2Back’s use of the California resident’s personal data.
Notice to Utah residents
Except as expressly identified below, we do not disclose a user’s personal data to any third-party for such third-party’s direct marketing purposes.
Why We Collect and How We Use Personal Information
We collect and share information from the users of our Site and Services to manage our contractual obligations to you, comply with legal obligations and/or because we have a legitimate business interest to do so. We collect and share information to: (a) provide our Site and Services; (b) provide information about our products and Services; (c) provide information about data security and privacy; (d) learn more about our customer’s preferences; (e) enhance, personalize and support your experience on our Site; (f) enhance and develop our products and Services based on your direct comments and/or on the pages or information you view on our Site; and (g) analyze the traffic to our Site.
Information You Give Us
Contact Information: You give us your Contact Information when you request information, a sample score, order or subscribe to our newsletter. “Contact Information” includes your name, email, school, position, address and/or telephone number.
We may use Contact Information and other Personal Data to:
Provide you the Services on the Site;
To fulfill your requests for information; and
To contact you about Front2Back Music, Inc. products or services based on the preferences you have indicated. Personal information we collect is used to provide, maintain, and improve our Services.
We may use your contact information to send you information about changes or improvements we are making.
We may use your contact information to send you our newsletter or other marketing materials (ONLY if you opt in).
We may use your Contact Information to contact an individual regarding an account issue via telephone, fax, email, or written correspondence.
“User Data” may include school or district name, purchase order numbers.
We use your User Data to provide you the services and to provide you customer support.
“Financial Information” collected include credit card information for Schools or individuals that purchase a Front2Back Music product.
We use the Financial Information to process your payment for the Services. Financial Information is encrypted and transferred using secure Hypertext Transfer Protocol (HTTPS) to our third-party processor, Waveapps.
Information We Collect From You
We collect Analytical Information through automated means when you use and navigate the Site. “Analytical Information” includes pages and products viewed, emails from us that you opened, browser type, operating system, IP address and device information, your mobile operating system (OS), a mobile device identifier embedded by us, or other commonly used mobile device identifier if you access the Site on a mobile device.
We use Analytical Information to:
Retain and evaluate information from your visits to the website and how you move around for analytics purposes to improve our website to make it more user friendly or improve the speed of the page loading or the website in general.
To review user preferences when navigating the site and to develop new services that may be able to better appeal to our customers based upon what information our customers view or how they navigate the website.
Information We Obtain from Others
We may collect your Contact Information from an educational institution and will use it as described herein.
We may also collect publicly available information about you from third-party sources, such as the postal service for shipping address verification.
We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services and comply with applicable laws.
What Happens If You Don’t Provide Your Personal Information?
If you choose to limit the personal information you provide to us, then we may be unable to provide you with the products and services you have expressed an interest in, or which we have a contract to provide to you. We may also be unable to provide you with access to some or all our Site (or its functionality).
We may also collect and use Non-Personally Identifiable User Information for several purposes, including (without limitation):
To prepare reports and other materials that we may share with others in an anonymous format.
For analytics purposes.
In some instances, we use third-party vendors to collect, monitor and/or maintain Non-PII; for example, we utilize Google and Google Analytics. Google Analytics is utilized to analyze application, feature and content usage.
Electronic Marketing
We only send you marketing materials if you want us to. If you do choose to receive marketing materials or our newsletter, we always allow the option to “opt out” at any time.
Information Sharing and Disclosure
Except as otherwise described in this Privacy Policy, we will not share your Personal Data with any other person or company. We will share your Personal Data to other companies or people when:
We need to share your information to provide a product or service you have requested;
We need to send the information to companies who work with or on behalf of Front2Back Music, Inc. to provide a product or service to you. For example, we share limited customer data with our production partner, Stay Other, in order for them to provide you with a free consultation in regards to show production, costuming, and set design;
If we find that your actions on our website violate the Terms of Service, any of our usage guidelines for specific services or any agreement;
We may provide affiliates access to your Personal Data in order for us and our affiliates to review common customers and/or identify where you may benefit from other services we may provide or the services of our affiliates; and
As required to respond to or initiate subpoenas, court orders, or legal process.
Third Party Processors
To ensure that your Personal Data receives an adequate level of protection, we have put in place appropriate procedures with the third parties we share your Personal Data with to ensure that your Personal Data is treated by those third parties in a way that is consistent with and which respects the applicable laws on data security and privacy. For example, we use third-party cloud data storage, error logging, accounting software, payment processors and marketing service providers.
How long do we keep your information?
Generally, we will store your information for as long as you are a customer and for up to five (5) years thereafter to preserve records in case of a legal claim. We may keep records of transactions with you for a period of up to seven (7) years to comply with the IRS requirements.
Use of Cookies
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. These technologies are used to:
Make the user experience more efficient (e.g., maintaining items in your Shopping Cart between visits).
Remember your preferences (e.g., browsing language, account login information)
Help us understand and improve how visitors use our website, including which of our pages and products are viewed most frequently.
The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of our webSite’ features.
Strictly necessary cookies. These are cookies that are required for the operation of our webSite. They include, for example, cookies that enable you to log into secure areas of our webSite, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our webSite when they are using it. This helps us to improve the way our webSite works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our webSite. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
We also allow third parties to place cookies on your device through the Services to:
Help us understand and improve how visitors use our webSite, including which of our pages and products are viewed most frequently.
More effectively market our products and services and advertise other products and services that may be of interest to you.
Obtain your feedback on our products and the Services.
Allow you to engage in our social media offerings (e.g., clicking the “Like” button on our website).
The use of third-party cookies is not covered by our Privacy Notice. We do not have access or control over these cookies. If you continue to use our webSite, we will assume you agree to the use of these cookies.
Front2Back or unaffiliated third parties may use cookies and other technologies on our and third-party webSite to collect information about your online activities over time and across different webSite you visit in order to provide you with interest-based advertising. When you opt out using these links, please note that you may still receive advertisements. They just will not be personalized based on your interests.
Do Not Track
Some internet browsers incorporate a “Do Not Track” feature that signals to webSite you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site do not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
Notice to Residents of the Europe Economic Area
Under the GDPR, you have the following rights related to Front2Back’s use of your Personal Data.
Notice to Residents of the U.S. and Canada:
You may access Personal Data held by us about you, as well as information about how we are using your data and you can request that we rectify any inaccurate personal data held by us about you.
To exercise any of your rights or features above, please contact Front2Back Music at:
[email protected]
If you choose to exercise any of your rights listed above, it may affect your ability to use the Site, as the operation and functionalities provided on the Site may require the use of your Personal Data.
Security
We will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction of your Personal Data, taking into due account the risks involved in the processing and the nature of the personal data. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.
Data Transfers Across Jurisdictional Boundaries
Since our Services are based in the United States, your data will be transferred from your country of residence into the United States.
Please be aware that your information will be transferred to and stored in the United States where our servers are located, and our central database is operated, and processed by third party contractors in the United States.
Commitment to Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, the Site do not collect information from children under 13 years of age in the United States without the consent of a parent or legal guardian or another legally recognized consent mechanism. The Site do not collect information from children under 18 years of age in Canada, or under 16 years of age in the European Economic Area without the legally mandated consent or under a recognized exception. You, as a parent or guardian of a student under the designated minimum legal age may contact us through any of the methods below to request (1) what information we have about such child, (2) that we correct any incorrect information, (3) that we delete any personal data of such child, and/or (4) that we cease further collection or use of any personal data of such child.
Policies of Other Websites
The Site may contain links to third-party websites not owned or controlled by Front2Back Music. Front2Back Music is not responsible for the privacy policies of any third-party website which a user may access through a third‑party link. Further, these third-party website may have privacy policies that differ from this Privacy Policy. Front2Back Music disclaims all responsibility for the privacy practices of such other third-party website. You should read the privacy policies of each third-party website you visit to determine what information each third-party website may be collecting about you and how they intend to use such information.
Changes to this Privacy Policy
We reserve the right to change, modify, or otherwise update this policy at any time. Unless otherwise noted, any changes to this Privacy Policy will be effective immediately. Your continued use of the Services following any changes to this Privacy Policy indicates your consent to the practices described in revised Privacy Policy. If any changes are material, we may provide you notice of such changes by posting notice on the website or by other means.
Restriction on Users
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Questions
If you have any questions or comments about this Privacy Policy or the Site, please contact us: [email protected].